Why are we providing this Privacy Notice?
Under data protection laws, we are required to tell you about your personal data that is being collected and used, how it is being collected and from who, what allows us to do this (the legal bases), how long we are keeping it and tell you about your rights.
Although not in scope for APPs and the Australian Privacy Act 1988, BTR News Australia will endeavour to comply with the obligations of these.
Who are we?
We are BTR News Australia, a trading arm of Shop for An Agent Ltd. We are a private company registered in England and Wales (Company Registration Number: 08818954). BTR News Australia is known as the data ‘Controller’ of the personal data you provide to us.
As a team, we keep your data safe and secure, and we comply with all relevant data protection legislation but if you have any queries, you can contact us at info@btrnews.au
What data we need to collect
Currently, we collect personal data which will include the following:
Newsletter / email updates:
- Your name.
- Email address.
This is provided by you when you sign up to receive our email news or newsletter.
Sponsorship, Marketing, or advertisers:
- Name.
- Company details.
- Details for invoicing.
This is provided by you when you agree to become a sponsor, or when you work with us to market or advertise your services.
We will not collect any special types of information and we will not collect any personal data from you that we do not need to provide these services to you, or to work with you.
Why we need your data and legal reasons
We need to know your personal data to provide you with our news services, and for any subsequent contracts we agree with those we work with, such as sponsors or advertisers.
As we provide a newsletter to you which may contain updates on content on our website, a digest of relevant news, and product information from sponsors and advertisers including their webinars or demos, this may be classified as marketing. We will only be sending our newsletter to you with your CONSENT for this purpose. You can withdraw this consent at any time by contacting us or unsubscribing.
Where you become a sponsor for BTR News Australia or you advertise your services through us, we have a LEGITIMATE INTEREST in collecting some personal data from you and, where applicable, we can collect data when a CONTRACT is in place.
We are also obliged to comply with certain UK laws including financial regulations. This means that we have a LEGAL OBLIGATION to process certain financial information which may include your personal data, especially where you are a sponsor or advertiser.
How we store your data and security
As far as we can, all the personal data we process is being processed in the UK. Where this is not possible or the services are hosted in the EU/EEA, we will ensure that we have all relevant licences and contracts in place, and we undertake appropriate due diligence regarding security of these services.
Our due diligence will also confirm that those hosting our data storage comply with GDPR and all relevant data protection laws, and that they have security measures in place to protect any personal data that they may store on our behalf.
Any transfers of your data take place using all available technical and secure services.
How long we keep your data
For UK tax purposes and our financial records, we are required to keep relevant personal data for six years after which time it will be destroyed.
Contracts are kept for six years from the end date of the contract. At the end of this period, we will securely destroy or delete the contract data.
If you have consented to your information being used for marketing purposes and our newsletter, it will be kept until you inform us that you no longer wish to receive this marketing.
From time to time, we may contact you to confirm your wish to either continue to hold your data or to confirm deletion of your personal data. If we are unsuccessful in contacting you, we will automatically delete your personal data from our systems.
Sharing your data
We do not allow third parties to have access to your personal data unless we are required to share your data with them by law or we are ordered to do so by a Court.
If we have a technical problem, we may need to allow access to our systems by our technical support team who work within our confidentiality policies, and we restrict access to a ‘need to know’ basis to enable them to resolve the technical issues only.
Overseas Transfers
We transfer your personal data to the UK or EU/EEA where we have our data storage and have our main operations. We make all reasonable efforts to use services that support this.
We will ensure that we have all appropriate security and safeguards in place as required by the data protection laws in the UK and other countries and in line with our obligations as a responsible Data Controller of your personal data. Where we may use a USA supplier, the contracts for the suppliers have appropriate International Data Transfer Agreement clauses in place as these provide similar protections.
Automated decision making and Profiling
We do not make automated decisions on your data, nor do we use your data for profiling purposes.
What are your rights?
As we are based in the UK, we will comply with your rights under UK data protection laws.
You have a number of rights relating to the processing of your personal data. You can ask to see thepersonal data that we hold about you (known as a Subject Access Request), or even ask us to correct it or have it deleted. You should contact us at info@btrnews.au if you wish to exercise these rights.
In addition, where you have provided personal data with consent, you can withdraw this consent at any time. Please send an email to info@btrnews.au with the subject “withdraw consent” if you wish to do this.
More information on your rights under UK law can be found on the UK Information Commissioner’s website at www.ico.org.uk
Complaints
We are sure that you will not need to complain, but just in case, if you wish to raise a complaint on how we have handled your personal data, you can contact us, and we will investigate the matter as we would like to try to resolve this with you.
If you are not satisfied with our response or believe we are processing your personal data in a way that is not in accordance with the law you can complain to the UK Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, Telephone 0303 123 1113 (local rate) or by completing their online form at https://ico.org.uk/make-a-complaint/your-personal-information-concerns/
